Visual Communications Specialist Champaign

Visual Communications Specialist

Full Time • Champaign
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. 
As a FASTSIGNS Visual Communications Specialist, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone and in person. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. 
The sign industry is ever changing and dynamic. All you have to do is look all around and you’ll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. 
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. 
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position.  Excellent spelling is an absolute must, along with proficient math skills (ability to calculate square footages, percentages, etc.)  You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. 
We are not looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don’t consider this position as an entry-level;  we consider the position a stepping stone for any individual who wants a career path and personal growth in their life.  If you think you have what it takes to be successful in this dynamic industry we encourage you to apply.  Are you that person?

What You’ll Do
  • Make recommendations after consulting with client to determine best solution for their projects
  • Ensure timely communication to meet deadlines
  • Demonstrate the ability to carry on a professional conversation with customers
  • Prepare estimates based on proposed solutions
  • Identify and resolve customer satisfaction issues
  • Collaborate and assist in other departments (production, install) as needed
What You’ll Bring
  • Strong organizational and time management skills
  • Experience working under pressure with multiple tasks/projects
  • Strong verbal and written communication skills
  • Proficient computer and internet skills, including Google Suite (preferred)
  • Proficient math skills (ex. Square footage of an area, percentages)
  • Monday - Friday Standard Work Schedule
  • Paid Holidays (after the 90-day introductory period)
  • Creative Work Environment
  • Balanced Work-Life Company Culture
Compensation: $15.00 - $20.00 per hour

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

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Typically Monday through Friday business hours
Fast growing industry
Opportunity to work in a variety of roles